Shipping policy
Our products are shipped USA free of charge. Includes the following 50 states：
Alabama,Alaska,Arizona,Arkansas,California,Colorado,Connecticut,Delaware,Florida,Georgia,Hawaii,Idaho,Illinois,Indiana,Iowa,Kansas,Kentucky,Louisiana,Maine,Maryland,Massachusetts,Michigan,Minnesota,Mississippi,Missouri,Montana,Nebraska,Nevada,New Hampshire,New Jersey,New Mexico,New York,North Carolina,North Dakota,Ohio,Oklahoma,Oregon,Pennsylvania,Rhode Island,South Carolina,South Dakota,Tennessee,Texas,Utah,Vermont,Virginia,Washington,West Virginia,Wisconsin,Wyoming
Order processing time (days): 0-1 business days (From Monday-Friday）
Shipping time (days): 5-7 business days (From Monday-Friday, Only USA)
— track order
What is the total delivery time for my order?
The lead time for your order is determined by two factors: handling and shipping.
Processing is the time between when an order is submitted and when the item leaves the warehouse. For most projects, processing time is done electronically, usually within 0-1 business days.
Shipping begins when the item leaves the warehouse and arrives at the selected delivery destination. Once your order has shipped, we will send an email with tracking information.
What should I do if the tracking number I received does not work?
It may take 1-2 business days to register and/or scan the tracking number in the carrier’s system. This may prevent or delay the visibility of your shipment, so please wait a full business day and try again.
If two business days have passed since you received the tracking email and you are still unable to track your order, please update your order status.
What should I do if I never received my order?
Sometimes packages are lost in transit, delivered to the wrong address, or arrive in separate packages. Packages may also be left with family members, neighbors, colleagues or building managers.
NOTE: If an order is 3 days past its estimated delivery date or tracking shows delivered and you never receive your order, please check the status of your order and ask for a refund.
How can I check the status of my order?
Upon completion of any order, you will receive an email confirming your purchase. Once your order has shipped, you will receive a second email with tracking information. This information is also available through your online Account Information > Order History.
Will it ship on Saturday?
No, weekends and holidays are not currently included.
Can I use different “Bill to” and “Ship to” addresses?
If you ship your order to an address other than your credit/debit card billing address, your order may be delayed or cancelled. To prevent this, please ensure your payment method settings and contact information are up to date when placing your order.
Note: The “Ship To” address cannot be changed after the order has shipped.
Please check your shipping address!
HyggeBag is not responsible for shipping charges on orders returned to us due to incorrect/insufficient addresses.
All orders returned to our warehouse due to an incorrect address will be automatically refunded, less shipping and applicable handling charges paid by HyggeBag.
If the address entered during the order delivery to checkout is incorrect, HyggeBagis not responsible for reshipping.
Return the goods
At HyggeBag, we stand behind our products!
If for any reason you are not completely satisfied with the product, we offer a 30-day full refund.
For any questions or return requests, please contact us via:
We will definitely get back to you within 24 hours!
service@hyggebag.shop